Help and FAQ's   >   Shipping

Shipping FAQ's

Inexpensive Shipping - Great Service and Low Price are Shipping Priorities! Our flexible shipping choices let you choose faster services or less expensive standard delivery. Our packing quality is top notch, we've shipped tens of thousands of parcels worldwide. Your order is organized by one staff member and double checked by another for accuracy (contents and address). The Fuji Arts shipping department provides concierge shipping service to meet your requirements!

General Questions

Domestic Shipping

International Shipping

General Questions

Do you offer combined shipping?
Yes. Whether domestic or international, you pay only one low shipping charge per shipment, no matter how many prints you purchase. Estimate your shipping on the shipping calculator and build your order knowing your shipping cost.
Can you hold my shipment so I can add more items to it?
Yes. We are happy to hold your order while you continue purchasing. Please send us a message when you make your first purchase, indicating that you would like your order placed in "hold" status. Then, let us know when you are ready for us to ship. We will send you an invoice if there is any remaining balance on your order.

Note: If you are purchasing over a few weeks, we ask that you make a weekly payment on outstanding orders to keep your account current. For accounts on "hold" only one shipping charge will be collected by the system.
I made several purchases over a couple days without holding, can you still combine?
Yes. Unless requested to ship individually we will automatically combine your orders and refund any duplicate shipping charges.
How are prints packaged?
Our prints ship flat in custom designed packaging to protect your order. We have shipped thousands of prints worldwide with virtually no damage due to our care in packing. You can be confident in our shipping expertise from start to finish. Your order will arrive carefully packaged to protect your purchase. Additionally, every Fuji Arts order goes through a multi-step preparation and checking process. Two staff members will review your order for accuracy and completeness. Despite our volume, errors are virtually non-existent.

Domestic Shipping

Flexible Domestic Shipping Meets Your Needs
Fuji Arts offers several shipping options recognizing that cost and timing are important. Choose from:

ServiceDescriptionEstimate
FedEx OvernightWhen time is of the essenceShips within 1 business day + Next business day delivery
FedEx Express SaverInexpensive service via excellent FedEx Express systemShips within 2 business days + 3 business days delivery
FedEx GroundInexpensive, quality serviceShips within 2 business days + 1-8 business days delivery
USPS Priority MailFor APO, Hawaii & Alaska budget shipping, and PO box addressShips within 2 business days + 1-8 business days delivery

Calculate Your Shipping Costs!

Note: Higher value parcels (over $1000) are limited to the FedEx Express options when you check out. Choose FedEx Express Saver if cost is a consideration. All parcels in this value range also require a signature for accurate door to door tracking. If you prefer an alternate shipping method please contact the sales desk for help.
Is insurance available?
Yes. All domestic parcels ship fully insured. Fuji Arts covers packaging, handling, and insurance.
How do I track my parcel?
FedEx parcels are fully trackable online at www.fedex.com. Postal service parcels are trackable at www.usps.com. When your order ships, you will receive an automatic shipment notification that will include a tracking number for your parcel. Contact the sales desk if you need any help tracking your shipment.
Is delivery signature service available?
Yes. Delivery signature service is available for all orders. It is recommended for all orders over $500 and required for orders over $750 for accurate door to door tracking.
Is shipping ever free?
Yes. Fuji Arts offers free domestic or international for any order over $3000. At checkout, orders over $3000 calculate with no shipping charge.

International Shipping

Flexible, Reasonable International Shipping Meets Your Needs
At Fuji Arts we offer several services depending on order value and tracking and timing requirements. Choose from:

ServiceDescriptionEstimate*
FedEx International PriorityPremium, fast service offering the best tracking available internationally.
Recommended for higher value items or quick delivery.
Ships within 1 business day + 1-3 business days delivery
FedEx International EconomyInexpensive, fast, quality service for orders of all values.Ships within 2 business day + 2-5 business days delivery
USPS Express InternationalFast and secure express service for high value items or quick delivery.Ships within 2 business days + 3-6 business days delivery
USPS Priority InternationalTrackable, and reasonably priced for intermediate value parcels.Ships within 2 business days + 6-10 business days delivery
USPS Standard InternationalAn inexpensive choice for lower value parcels.
(Some tracking depending on your location, no insurance available)
Ships within 3 business days + Delivery varies by destination

Calculate Your Shipping Costs!

* These shipping times are estimates and not guaranteed. Variables such as your location and customs can affect how long it takes for your parcel to arrive.

Low International Rates! Fuji Arts offers international shipping well below retail for premium services. Use the shipping calculator to estimate shipping to your destination. You'll be pleasantly surprised with Fuji Arts low worldwide shipping costs.

Note; Higher value parcels (over $1000) require FedEx International or Express Mail. These premium shipping services are excellent choices for trackability and timely international delivery.
Is insurance available?
Yes. We can offer insurance for your order for a fee of $15.00 (not available for USPS Standard International). Please note that some countries have a limit to how much we can insure your parcel for, so in some cases full insurance may not be available.
How do I track my parcel?
Tracking is available for all international services, except USPS Standard International. FedEx parcels are fully trackable online at www.fedex.com, and Postal System parcels are trackable at www.usps.com. When your order ships, you will receive an automatic shipment notification that will include a tracking number for your parcel. Contact the sales desk if you need any help tracking your shipment.
How long does shipping take?
International shipping times vary depending on your location and how long it takes for your parcel to pass through customs. Please refer to the international shipping chart above for delivery estimates.
Is shipping ever free?
Yes. Fuji Arts offers free domestic or international shipping for any order over $3000. At checkout, orders over $3000 calculate with no shipping charge.